Particular software program tips

It doesn’t matter if you want to choose and implement the Enterprise Resource Planning (ERP) system, Customer Relations Management (CRM) HR/Payroll, or another system for your business You should bear in mind the following tips to make the selection process more efficient.

1) Create a Long List If a particular software program does not appear in your Long List the program will never be selected! Include as many possible software packages as you can at the start of the process. You should include both general ERP software vendors and those that are focused on your specific vertical industry. DevOps metrics Vertical market software tends to offer greater functionality in a specific field than general ERP vendors. Many businesses fall into the trap of just looking at a few of the well-known vendors and not considering other vendors that may not be as known but have great products suitable for the specific situation.

2.) Focus Requirements on the differentiating Criteria – Although there may be hundreds, as well as thousands of functionality requirements factors that determine the difference between eliminating and selecting the vendor of software can generally be found on 2 or three pages. These requirements are referred to as “Differentiating Criteria.” Make use of these criteria to remove software from your Long List quickly and objectively. This will save you a lot of time and will allow you to concentrate on your most important requirements.

3) Select the Value Added Reseller/Implementation Partner – Many of the major mid-market software vendors sell their software through local and national Value Added Reseller’s (VARs) including Microsoft, Sage, Infor, Epicor, and others. They will demonstrate, sell, and implement the software. Because they are independent from the software manufacturer It is possible that there are many VARs in your local area that sell the same product. They each have strong and weak points. The choice of the correct VAR could make or break the success of your implementation.

Larger tier 1 as well as tier 2 vendors such as SAP, Oracle, and Lawson provide direct implementation support, but also have independent implementation partners that you can use. These partners could have more experience in your industry and have lower rates for billing than the vendor’s implementation team. Be sure to consider the various options for your implementation.

4.) Hold Scripted Demos – When you get to a list of around 3 software vendors, it is recommended to employ a scripted demo of your software procedure. The scripted demonstration forces vendors of the program or VAR to modify their demo to show the way they will meet the specific business requirements of your company. This also lets you compare the vendors equally. You should allow enough time for the vendor’s presentation of some of the bells and whistles that may be of interest.

5.) Negotiate the Contract After you have made your final software decision, you’ll be required to sign three agreements with the vendor: Software License, Implementation Services and Maintenance. If you select a software product that utilizes the Software as a Service (SaaS) model, you’ll have an Service Level Agreement (SLA). You must bargain the price, but do not forget to negotiate the aspects of business in the contract as well. Software companies create contracts to safeguard their interests so you should bargain to protect your rights within the agreement.

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